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Why this sector is different

Retail systems are designed for speed and convenience. That usually means lots of integration points, frequent change, and a long list of third parties that touch customer journeys. Attackers focus on the same places your business relies on most: checkout, customer accounts, refunds, promotions, and anything that can be abused at scale.

For consumer products, the challenge is different. You have to ship at a price point, support devices for years, and manage vulnerability handling when issues are found. UK regulation such as the Product Security and Telecommunications Infrastructure regime has raised expectations for consumer product security and vendor accountability.

Who we work with

  • Retailers with online and in store payment journeys
  • Ecommerce brands and marketplaces
  • Payment service providers and organisations handling card data
  • Consumer product manufacturers building connected products
  • Agencies and third party suppliers delivering analytics, marketing, and checkout tooling

Where we focus

Payments and PCI assurance

We help organisations meet Payment Card Industry Data Security Standard (PCI DSS) obligations through Qualified Security Assessor led work, including Report on Compliance (ROC) Level 1 assessments and Self Assessment Questionnaire (SAQ) support.

We also support practical scoping and de scoping so payment environments are correctly bounded, evidence is workable, and compliance effort is spent where it reduces real risk.

Ecommerce, apps, and APIs

We test customer facing websites, mobile apps, and APIs to find the weaknesses that lead to account takeover, data exposure, and abuse of business logic. We also test the paths that often get missed, such as integrations, admin functions, and service to service trust.

Third party risk in the customer journey

Retail and consumer environments depend heavily on external services. We assess third party connectivity and the practical security impact of embedded services, plugins, and outsourced platforms, so you can make informed decisions about what to keep, what to change, and what to monitor.

Connected consumer products and IoT

We test connected consumer products and the platforms behind them, focusing on the issues that repeatedly show up in real devices: weak identity, insecure update paths, exposed APIs, and poor vulnerability handling.

PTP has published research into real world consumer device security issues, including large scale risks in connected products used by families and children.

Working in regulated environments

For many retail organisations, security testing has to be defensible to auditors, acquirers, and partners. For consumer product manufacturers and distributors, security increasingly has to align to modern expectations and regulatory requirements. We help teams turn those requirements into practical engineering actions, then validate the result through testing.